Online Reputation Management

Online reputation management (ORM) means taking control of the online conversation.

When people search for you online, they will find the appropriate content thanks to our reputation management tactics and strategies.

The purpose of online reputation management is to create balance, counteract misleading trends, and allow you to put your best foot forward.

  • Two out of three people see the Internet as the most reliable source of information about a business.
  • 70% of hiring managers have rejected a candidate because of something they found online.
  • 97% of people check online reviews before choosing a local business.
  • Over 80% of reputation loss is caused by a mismatch between public perception and truth.
Online Reputation Management

  • Address online complaints

    If someone has a complaint on social media or in the open, give yourself some time to ponder before responding. Show that you care about the customer’s dissatisfaction by offering solutions rather than becoming defensive.

  • Remove Negative Reviews

    Businesses frequently inquire about the possibility of erasing false or unfavourable customer evaluations. We discuss the circumstances under which removal is feasible and offer guidance on how to deal with the problem when it isn’t.

  • Publish content regularly

    Update your social media regularly. If you are already active on social media, a website and blog can help you influence your online reputation.

  • Protect personal information

    Do not use personal information to make your business or professional profile stand out online.